FAQs
Frequently Asked Questions
Find A Massage UK is an online platform where clients can easily find and connect with independent massage therapists throughout the UK. We provide a user-friendly platform where clients can explore different massage treatments and discover qualified therapists in their area. Our goal is to simplify the search process, offering a professional and safe space to find trusted, independent practitioners.
Find A Massage UK is open to all independent massage professionals based in the UK. This includes male and female therapists, mobile therapists, spas, and student therapists currently in recognised training.
All advertisers must be at least 18 years old and agree to our Terms & Conditions and Privacy Policy. By creating an advert, they confirm that they are qualified, experienced, or in training, and that they can offer massage services in a safe and professional manner.
We welcome individuals who operate independently and take full responsibility for the services they provide and how they communicate with clients.
No. Find A Massage UK is an advertising platform only. We do not employ, represent, or monitor the therapists listed. All advertisers are fully independent and responsible for the accuracy of their advert and the services they offer.
We do not request proof of qualification or insurance, but by agreeing to our Terms & Conditions and Privacy Policy, therapists confirm that they meet the legal and professional requirements to offer massage services. All contact between clients and therapists happens privately, based on the contact method the therapist has chosen. Find A Massage UK is not involved in bookings, payments, or any arrangements made outside of the platform, and holds no liability for any issues that may arise.
No. Find A Massage UK is not a booking or payment platform. We do not get involved in any appointments, transactions, or conversations between clients and advertisers. All contact, communication, and bookings take place privately and off-platform, based on the contact details the therapist has chosen to display in their advert.
Clients and therapists are solely responsible for any arrangements made outside of the website.
Yes. All adverts are reviewed to ensure they comply with our Terms & Conditions, Privacy Policy, and meet our professional standards. We check that the content, photos, and language used are appropriate, accurate, and respectful. We may edit or remove any advert that appears misleading or inappropriate.
We do not verify qualifications or insurance documents by default, but we reserve the right to request them at any time if needed. This helps protect the quality and safety of the platform for all users. For full details, please see our Terms & Conditions and Privacy Policy.
Therapists
Find A Massage UK gives independent therapists and spas a professional platform to showcase their services and reach new clients across the UK. By creating a clear, well-presented advert, you increase your visibility online and make it easier for people to discover and contact you.
We promote the platform through search engines, social media, and targeted campaigns to attract clients looking for massage services. You remain in full control of your advert, your prices, and how clients contact you by phone, email, or social media, depending on what you choose when setting up your listing.
We focus on giving you visibility, while you focus on what matters most: providing excellent care to your clients.
A COMPLETER
Your presentation must remain professional at all times. We recommend using a clear and concise title. You are not required to use your real name; a professional or massage-related pseudonym is acceptable. Your advert should include an accurate and honest description of your services, working hours, and any relevant qualifications or experience. If you hold certifications, you are encouraged to mention them to reinforce trust. Images must be of good quality and appropriate in nature. Professional photos are preferred, but clear and respectful selfies are allowed if they reflect a serious and trustworthy image. Overall, your advert must align with the professional standards of this platform and provide clients with clarity and confidence.
You are not required to upload photos, although listings with at least one image tend to receive more visibility. If you choose not to include personal photos, we recommend writing a clear and detailed advert to help clients understand your services and feel confident booking with you. You may also choose to use one of our stock images, which is absolutely acceptable and still maintains a professional presentation on the platform.
Any images that are explicit, suggestive, low-quality, misleading, or inappropriate are strictly prohibited. All photos must reflect a professional image and align with the standards of this platform. Content that violates our Terms & Conditions may result in removal without notice or refund.
Use a strong, clear title and write an honest, detailed description of your services. Highlight your experience, the treatments you offer, and your availability. Mention any relevant training or certifications to build trust. High-quality images, a professional tone, and a complete profile significantly improve your credibility. For even greater visibility, consider boosting your listing with our Featured option this places your advert on the homepage and helps attract more potential clients.
A COMPLETER
A COMPLETER
Your advert will go live as soon as your payment is confirmed. If you pay by card, PayPal, Apple Pay or Google Pay, the listing is activated immediately. If you pay by bank transfer, it may take up to 24 hours for your advert to go live, as it must be manually reviewed and activated by our team. Once live, your advert will appear in the relevant category such as Female Therapists, Male Therapists, or Spa. However, it will not appear on the homepage unless you have chosen the Featured option for extra visibility. Your advert remains active for 30 days.
Your advert stays active for 30 days from the date of payment. Subscriptions are set to renew automatically every month unless you manually cancel the renewal in your PayPal or bank settings, or contact us to request cancellation.
You will receive an email reminder two days before your next payment is due, giving you time to make any changes if needed. If the renewal is not cancelled, the advert will remain active for another 30 days.
A COMPLETER
No, reviews are not publicly displayed on therapist profiles. This helps us avoid fake or self-written reviews. However, clients are welcome to contact our team directly on WhatsApp or by email to share their feedback. If the feedback is verified, we may publish a short testimonial on our website with their consent.
Yes, https://Findamassage.co.uk is a UK-based directory exclusively for massage therapists operating within the United Kingdom. To advertise on the platform, you must be based in the UK and offer your services locally. Listings from outside the UK are not accepted.
Yes, you will receive automated email reminders a two days before your advert expires. These reminders will help you renew your subscription in time and avoid any interruption in your visibility on the platform.
Yes, you can edit your advert at any time directly from your therapist dashboard. You are free to update your description, availability, prices, photos or any other detail whenever needed.
A COMPLETER.
Yes, you may request to permanently delete your account at any time from your dashboard. This action will remove all your data, listings, and access to the platform. Once deleted, your information cannot be recovered. Please ensure that you have cancelled any active subscriptions before proceeding with account deletion.
All disputes and complaints are reviewed on a case-by-case basis in line with our Terms & Conditions. Therapists and clients are expected to act respectfully and professionally at all times. If you wish to report a concern, please contact our support team. We do not issue refunds as part of our dispute process. For full details, please refer to our Terms & Conditions.
Any breach of our Terms and Conditions may result in immediate removal of your advert and permanent suspension of your account, without prior notice or refund. We reserve the right to take appropriate action depending on the severity of the violation. For full details, please refer to our Terms and Conditions.
You can contact our support team at any time by emailing Contact@Findamassage.co.uk. We aim to respond as promptly as possible. For quicker assistance, please include your registered email address and any relevant advert ID or issue details.
Clients
You can easily find a massage therapist by location using the search bar on our homepage. You’ll also see a selection of Featured Therapists displayed on the homepage for more visibility.
If you’re looking for something specific, you can browse by category using the top menu — including Female Therapists, Male Therapists, and Spas. You have full control over your search preferences.
Our platform features a wide range of massage services to suit your needs. Some of the most popular treatments include:
Swedish Massage, Deep Tissue Massage, Four Hands Massage, and Lomi Lomi Massage.
You can explore the full list of treatments by visiting: All Treatments
No account is required.
You can contact therapists directly using the contact method they provide, such as phone number (WhatsApp/SMS), social media, email, or a link to their website.
Phone number is mandatory on all adverts, so you’ll always have a direct way to reach them.
Yes — 100% free. You can browse listings, view profiles, and contact therapists at no cost.
We do not conduct background checks or qualifications verification on therapists. FindAMassage.co.uk is an independent advertising platform. All information in each advert is provided by the therapist themselves.
We strongly recommend that you read the advert carefully, check their listed qualifications or experience, and contact the therapist directly if you have any questions or concerns before booking.
Each therapist is responsible for the accuracy of the details provided in their listing.
No. FindAMassage.co.uk is not involved in bookings, payments, or services between clients and therapists. We are an independent directory, and therefore not responsible for the quality, conduct, or outcome of any massage session.
Please use your own judgment when choosing a therapist.
If you feel a therapist has breached our Terms & Conditions, used inappropriate behaviour, or misrepresented themselves, please contact us immediately at Contact@Findamassage.co.uk with the details.
We take reports seriously and reserve the right to remove any listing that violates our policies. However, we do not intervene in disputes or offer refunds.
No. FindAMassage.co.uk does not handle bookings or payments. You must contact the therapist directly to discuss availability, prices, and appointment details. Each therapist manages their own schedule independently.
When contacting a therapist, it’s recommended to include your name, the type of massage you’re interested in, your preferred date, time, and location if applicable, as well as any useful health information or preferences. A clear and polite message will help the therapist understand your needs and respond more efficiently.
All therapists manage their own schedule and communication. If you don’t receive a reply, we suggest checking the contact details you used, trying an alternative method such as WhatsApp or social media, or simply reaching out to another therapist on our platform. Therapist availability is not guaranteed, and Find A Massage UK does not intervene in client-therapist communication.
Clients cannot leave reviews directly on therapist profiles. However, you are welcome to send us your feedback about a therapist or about the platform itself via WhatsApp, Google Review or email. With your consent, we may feature your message as a testimonial on our website.
Yes, our team is available to help you with using the website, understanding how to search or filter results, and reporting any issues related to a therapist’s profile, such as incorrect information or inappropriate content. However, we do not take part in booking arrangements, payments, or communication between clients and therapists. These are handled independently by the professionals themselves.
Still have a question ?
If you need help with your account, subscription, billing or anything related to the platform feel free to contact us.
Please Note: Therapists Listed on Find A Massage UK are fully independent. If you have any questions about their availability, prices, services or anything else related to them, please contact them directly via their advert.